About Us
Westside Hearing & Balance Clinic is an independent clinic –
not owned or managed by any hearing aid company.
Welcome!
We are a family clinic that was established in Auburn more than 25 years ago. As an independent specialist hearing clinic, we are able to offer you truly independent advice, not being owned or managed by any hearing aid company!
We test babies from the age of 3 months, toddlers, children, teenagers and adults.
All of the Audiologists have a Masters degree from an Australian University and are experienced in hearing care and assessments for all ages.
- Independent of manufacturers
- Locally owned
- University qualified audiologists
- Holistic Care
- Professional
The Latest Technologies
Caring and Understanding
University Qualifications
Our Audiology Team
We are a professional team and we have chosen this profession because we care a great deal about looking after our patients by maintaining healthy hearing and communication.
Jacqui Winters
About Jacqui
Jacqui joined Westside when the clinic opened in 1994.
She holds a degree in Speech Pathology from Cumberland College of Health Sciences as well as a Master in Audiology from Macquarie University.
Jacqui has extensive experience in adult and paediatric hearing assessments. She shows a remarkable skill and gentleness in testing babies and children.
She is passionate about helping people and her goal is always to make her patients feel connected and well cared for. Jacqui enjoys achieving excellent results by tailoring hearing aid and Cochlear Implant programs that suit the needs of her patients.
Jacqui also sees a limited number of children for Speech Therapy sessions at the clinic.
Kim Vu
About Kim
Master of Audiology: Macquarie University.
Kim is experienced in Paediatric and Adult Diagnostic Audiology as well as adult hearing aid selection, fitting and rehabilitation. She has an especially gentle rapport with children.
Kim’s area of special interest is in the field of Vestibular (Balance) Assessments. These are lengthy tests but Kim is patient and always ensures her patients’ comfort throughout the testing. She has particularly good results with the Epley Manoeuvre for patients with BPPV.
Joey Leung
About Joey
Joey is a graduated Audiologist from Macquarie University, with clinical practice experience gained in both rehabilitation and diagnostic fields specialising in adults and pediatrics. Highly organised and eager to take on new challenges. Passionate in working with adults to reach their goals. Completed a scoping review on Hidden hearing loss(HHL). Currently working in adult audiological rehabilitation setting.
You’re in Good Hands
Managment
Management is responsible for overseeing the day-to-day operations of the clinic, ensuring the smooth coordination of staff, patient care, and clinic procedures. This role requires a balance of patience and efficiency to maintain a calm and organised environment.
Management ensures that all health and safety regulations are followed, maintaining a safe environment for both staff and patients. Additionally, management is involved in coordinating access to government programs, such as the Hearing Services Program (HSP), which provides free and subsidised hearing care, assistive listening devices (ALDs), and hearing aids to eligible pensioners and DVA patients.
Furthermore, management plays a key role in coordinating the clinic’s involvement with the WorkCover Program, overseeing Workers’ Compensation claims related to hearing loss and the fitting of hearing aids.
Receptionists
The professional Reception staff at Westside are the competent people that our patients speak with on the phone and meet when they come into the clinic. They will ensure that the check-in process is easy.
All Admin Staff have attended training sessions so that they can check hearing aids and carry out minor repairs.
They will make the booking and will provide information about the tests, bulk billing, costs and Medicare rebates if aplicable.
Call: (02) 9749 4444
28 Mary Street, Auburn NSW 2144
Clinic Hours
Monday to Friday (9am-5pm)
Initial Consultation
Don’t hesitate to contact us.